Privacy Policy for Zopex Store

1. Introduction

Zopex is committed to protecting your personal data and respecting your privacy. By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect information to provide better services and improve your shopping experience.

2.1 Personal Information

When you place an order or interact with our website, we may collect:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (processed securely via third-party providers)

2.2 Technical Information

• IP Address
• Browser Type
• Device Information
• Pages visited and time spent

2.3 Communication Data

• Messages sent via forms, email, or support
• Feedback, reviews, or survey responses

3. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Improve product offerings and website performance
• Provide customer support
• Send order updates and important notifications
• Run marketing campaigns (only if you opt-in)
• Prevent fraud and ensure security

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

• Payment gateways (for secure transactions)
• Logistics partners (for delivery)
• Marketing platforms (for ads and analytics)
• Legal authorities if required by law

5. Data Retention

We retain your information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes

6. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience
• Analyze website traffic
• Personalize content and ads

You can disable cookies through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise your rights, contact us at: support@zopex.in

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Zopex does not knowingly collect data from children under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• Email: support@zopex.in
• WhatsApp: 9213644890