Legal Disclaimer

1. General Disclaimer

We strive to ensure that all information on Zopex.in, including product descriptions, specifications, images, prices, dimensions, availability, and other content, is accurate and up to date.

However, inadvertent errors, omissions, supplier updates, typographical mistakes, pricing errors, or technical inaccuracies may occur. Zopex Store reserves the right to correct, modify, update, or remove any information without prior notice.

2. Product Representation

Every effort is made to accurately represent the products offered on our Website.

Such reasonable variations shall not, by themselves, constitute a manufacturing defect or transit damage where the product substantially matches its advertised description and intended functionality.

3. Products with Modular, Detachable or User-Assembled Components

Certain products sold by Zopex Store are intentionally designed with detachable, removable, modular, clip-fit, snap-fit, screw-fit, press-fit, replaceable, or user-assembled components for assembly, cleaning, maintenance, transportation, storage, or normal use.

Customers acknowledge that the separation of such components during shipping or handling, where the component remains intact, functional, and can reasonably be reattached according to the intended design of the product, does not by itself indicate that the product is damaged, defective, or incorrectly supplied.

Accordingly, the separation of detachable components that are designed to be reattached shall not, on its own, qualify as transit damage or a manufacturing defect. If a detachable component is received broken, missing, or otherwise unusable due to a verified manufacturing defect or transit damage, the matter will be reviewed in accordance with our Return & Refund Policy.

4. Customer Acknowledgement Before Purchase

The Customer acknowledges that the purchasing decision has been made after reviewing the information published on the Website.

5. Product Quality Expectations

Customers acknowledge that opinions regarding quality, finish, texture, colour, appearance, weight, design, or perceived value are subjective and may differ from person to person.

If the product substantially matches the published description, specifications, images (allowing for reasonable variations), performs its intended function, and is free from verified manufacturing defects or transit damage, it will generally be regarded as having been supplied as described.

Dissatisfaction based solely on personal expectations or preferences does not automatically establish that the product is defective or entitle the Customer to a return, refund, or replacement. Any request will be considered in accordance with our Return & Refund Policy and applicable law.

6. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed exclusively by our Return & Refund Policy.

Customers are encouraged to review that policy carefully before placing an order.

7. Unboxing Video for Certain Claims

For claims relating to damaged products, missing items, incorrect products, tampered packages, or incomplete deliveries, Customers are strongly encouraged to record a clear, continuous, and uninterrupted unboxing video.

Where Zopex Store cannot reasonably verify a reported issue and no supporting evidence is available, this may affect our ability to approve the claim.

8. Inspection of Returned Products

All returned products are inspected before any refund, replacement, or other resolution is approved.

9. Customer Responsibility

10. Limitation of Liability

To the extent permitted by applicable law, Zopex Store shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the purchase or use of products sold through this Website.

Where liability is established under applicable law, the Company's liability shall generally be limited to the purchase price paid for the product giving rise to the claim, unless applicable law requires otherwise.

11. Fraud Prevention

Zopex Store reserves the right to investigate claims that appear inconsistent, fraudulent, or unsupported by available evidence.

Customers may be requested to provide photographs, videos, invoices, or other information reasonably necessary to investigate a claim.

12. Third-Party Services

Our Website may use third-party payment gateways, courier partners, logistics providers, or other service providers.

Zopex Store is not responsible for the independent policies or actions of such third-party service providers.

13. Intellectual Property

All content on Zopex.in, including text, graphics, logos, images, icons, product descriptions, software, and website design, is the property of Zopex Store or its licensors and may not be copied, reproduced, distributed, or commercially used without prior written permission.

14. Governing Law & Jurisdiction

This Legal Disclaimer shall be governed by the laws of India.

Subject to applicable law and any rights available to consumers under the Consumer Protection Act, 2019, disputes relating to this Website or purchases from Zopex.in shall be subject to the jurisdiction of the competent courts at Navsari, Gujarat.

15. Changes to this Disclaimer

Zopex Store reserves the right to amend or update this Legal Disclaimer at any time. Any revised version becomes effective upon publication on this Website.

16. Contact Information

• Legal Business Name: Zopex Store
• Website: Zopex.in
• Customer Support Email: support@zopex.in
• Registered Address: B-6 "Pushpakunj", Smrutikunj Society, Dhamdhamiya pul, Jalalpore Road, Navsari - 396445

Final Statement

This Legal Disclaimer should be read together with our Terms & Conditions, Return & Refund Policy, Shipping Policy, Cancellation Policy, and Privacy Policy.

Nothing in this Legal Disclaimer is intended to limit or exclude any rights that cannot be limited or excluded under applicable law.